At The Digital DRA, we pride ourselves on going above and beyond for our customers. Before we help you resolve your account, we wanted to take some time to outline our promises to you:
We hold ourselves to the highest ethical and regulatory standards. That’s why you can trust that we’ll always be completely transparent about your situation and the steps needed to resolve your account.
Our friendly team is available to answer your questions and discuss your account. If we identify we are unable to provide the support you need, we will point you in the right direction of someone who can.
We understand the challenges you may be facing in today’s tough times. If you’ve found yourself in a difficult financial position, we’re here to help you to arrange an affordable payment plan, allowing you to pay your debt in smaller, more manageable payments over time.
Regardless pf the circumstances surrounding your debt, we’re committed to helping you every step of the way.
Really nice understanding company, offered lots of support and advice, very professional and have clients best interest at heart.
Other debt companies want take some tips from this company on people skills. Absolutely brilliant
Spoke to Andy on Whatsapp regarding a debt I've left and forgotten for a while. Made me feel really comfortable without any pressure and managed to give me an extra 30 days Breathing Space before putting me on a payment plan to my choosing.
A lot less stressful and embarrassing than I thought it would be and over within a day. Thank you Andy
This company worked with me and were also very understanding as to my situation and the result of that coming to an affordable payment plan that I can reach each month very satisfied with the help offered to me. Thank you
Amaad Safdar, has been very helpful, it was a nice change to be listened to, esspecially when the issue in question was not attributed to me. Amaad explained that he would refer the issue back to the client, within days I have been contacted to let me know that the issue had been resolved. Being the victim of Identity Theft is very troubling, all to often the person you speak to on the telephone is too quick to assume you are the guilty offender. Digital DRA made every effort to let me explain, listened to what I had to say, investigated and brought the issue to conclusion quite quickly. Thank you Amaad for taking the stress out of it all.
Andy from Digital DRA's resolution team was amazing hep - answered all my queries very quickly, solved my problems with ease and was very polite.
I have nothing but praise for the way I have been helped in difficult circumstances by this company. I have been given respect and understanding throughout.
Grace has been very helpful and communicated in a prompt and efficient manner. She has been a constant help and a really nice person. I highly recommend this company. Thank you.
The Digital DRA were asked to look into a supposed underpayment of an account of a company which I had ditched. They took the time to investigate and discovered that there was no underpayment and that the account had been properly concluded. I was kept I formed of their progress and was delighted and relieved when they agreed with me that I owed this company nothing more. Digital DRA and one of a kind in a good way.
Really helpful company, most badger you and give you options that don’t reflect with real life bills and payments - managed to get me sorted out in seconds. I’m also deaf so struggle with the phone - they were more than happy to speak over WhatsApp, and were very clear the whole way, fantastic